Join in Acuity
The client books one dedicated Acuity waitlist-intake service for the full class they want.
Acuity group class waitlists
Aculio sits beside Acuity and turns a full roster into a visible, automated waitlist with seat-open SMS alerts, without forcing clients into a separate external join form.
Saturday Ceramics Workshop
Acuity class · 12/12 booked
Waitlist roster
18 waitingMaya R.
Waitlist join · Alert sent
Jon P.
Waitlist join · Alert sent
Leah S.
Waitlist join · Alert sent
SMS reopen alert
A spot just opened for Saturday Ceramics. Book it now in Acuity before the class fills again.
The client books one dedicated Acuity waitlist-intake service for the full class they want.
A cancellation creates one spot without staff watching the roster.
Everyone on that class waitlist gets the reopen alert at once.
Aculio sends the reopen alert immediately and keeps the activity visible for staff.
What changes
Aculio operates alongside Acuity Scheduling to automatically capture waitlist demand through a dedicated intake flow, detect cancellations, and instantly broadcast seat-open SMS alerts to waitlisted clients.
Acuity
Bookings and cancellations stay in Acuity.
Aculio
Demand capture, seat-open SMS alerts, and replies live here.
Client
They receive the reopen text and continue through the studio's booking flow.
Acuity intake booking
The client joins the line through Acuity's own booking flow.
Cancellation detected
Aculio sees that the class has one spot open again.
SMS alert sent
Everyone on that class waitlist gets the same reopen alert.
Waitlist notified
Aculio sends the reopen alert and logs the activity for the studio team.
The first-look takeaway
Visitors should instantly see that Aculio answers one concrete question: when someone cancels, how does the studio alert the waitlist fast enough to alert interested clients the moment a seat reopens in Acuity?