Acuity group class waitlists
Show every full class where the next seat should go.
Aculio sits beside Acuity and turns a full roster into a visible, automated waitlist with seat-open SMS alerts. Clients never leave for a separate join form.
Saturday Ceramics Workshop
Acuity class, 12/12 booked
Waitlist roster
18 waiting- 1
Maya R.
Waitlist join, alert sent
- 2
Jon P.
Waitlist join, alert sent
- 3
Leah S.
Waitlist join, alert sent
SMS reopen alert
A spot just opened for Saturday Ceramics. Book it now in Acuity before the class fills again.
Sent to all 18 on the waitlist
What changes
How does waitlist acuity scheduling manage group classes?
Aculio operates alongside Acuity Scheduling. It captures waitlist demand through a dedicated intake flow, detects cancellations, and sends seat-open SMS alerts to waitlisted clients right away.
It is not another calendar. It is the line outside the full class.
Join in Acuity
The client books one dedicated Acuity waitlist-intake service for the full class they want.
Seat opens
A cancellation frees one spot. Aculio detects it without staff watching the roster.
SMS alert sent
Everyone on that class waitlist gets the same reopen alert at once.
Activity logged
Aculio records the alert and keeps the waitlist activity visible for the studio team.
Acuity
Class schedule
Bookings and cancellations stay in Acuity.
Aculio
Waitlist layer
Demand capture, seat-open SMS alerts, and replies live here.
Client
Gets notified
They receive the reopen text and continue through the studio's booking flow.
Native Acuity classes compared with Acuity + Aculio
Acuity keeps the schedule and now offers a basic class waitlist. Here is what Aculio adds on top.
| Feature | Native Acuity Scheduling | Acuity + Aculio |
|---|---|---|
| Group class waitlists | Built-in for individual class sessions on Standard and Premium plans since October 2026. | Class waitlists managed alongside Acuity, with a dashboard across all classes. |
| Where clients join | A Join waitlist button on full class sessions in Acuity's scheduler. | Through one Acuity waitlist-intake service, or an Aculio widget on your own website. |
| When a seat opens | A text with a booking link to clients whose request matches. | SMS or email alerts to everyone on that class waitlist. |
The short version
When someone cancels, the waitlist hears about it first.
Aculio answers one concrete question: how does the studio reach interested clients the moment a seat reopens in Acuity? Start with a 14-day free trial, no credit card required.
- How does waitlist acuity scheduling manage group classes?
- Aculio operates alongside Acuity Scheduling to automatically capture waitlist demand through a dedicated intake flow, detect cancellations, and instantly broadcast seat-open SMS alerts to waitlisted clients.
- Does Acuity Scheduling support native waitlists for group classes?
- Yes, since October 2026. Acuity offers a built-in waitlist for individual class sessions on its Standard and Premium plans; class series are not supported. Aculio adds a waitlist widget for your own website, SMS or email alerts to everyone on the waitlist, two-way replies, and a dashboard across all classes.
- Do clients join a separate Aculio waitlist form?
- No. Clients stay inside Acuity's booking flow. The business creates one Acuity waitlist-intake service once, and Aculio converts those Acuity bookings into the correct class waitlist automatically.