Acuity group class waitlists

Show every full class where the next seat should go.

Aculio sits beside Acuity and turns a full roster into a visible, automated waitlist with seat-open SMS alerts, without forcing clients into a separate external join form.

Saturday Ceramics Workshop

Acuity class · 12/12 booked

Seat opened

Waitlist roster

18 waiting
1

Maya R.

Waitlist join · Alert sent

2

Jon P.

Waitlist join · Alert sent

3

Leah S.

Waitlist join · Alert sent

SMS reopen alert

A spot just opened for Saturday Ceramics. Book it now in Acuity before the class fills again.

01

Join in Acuity

The client books one dedicated Acuity waitlist-intake service for the full class they want.

02

Seat opens

A cancellation creates one spot without staff watching the roster.

03

SMS alert sent

Everyone on that class waitlist gets the reopen alert at once.

04

Waitlist alerted

Aculio sends the reopen alert immediately and keeps the activity visible for staff.

What changes

How does waitlist acuity scheduling manage group classes?

Aculio operates alongside Acuity Scheduling to automatically capture waitlist demand through a dedicated intake flow, detect cancellations, and instantly broadcast seat-open SMS alerts to waitlisted clients.

Acuity

Class schedule

Bookings and cancellations stay in Acuity.

Aculio

Waitlist layer

Demand capture, seat-open SMS alerts, and replies live here.

Client

Gets notified

They receive the reopen text and continue through the studio's booking flow.

1

Acuity intake booking

The client joins the line through Acuity's own booking flow.

2

Cancellation detected

Aculio sees that the class has one spot open again.

3

SMS alert sent

Everyone on that class waitlist gets the same reopen alert.

4

Waitlist notified

Aculio sends the reopen alert and logs the activity for the studio team.

The first-look takeaway

It is not another calendar. It is the line outside the full class.

Visitors should instantly see that Aculio answers one concrete question: when someone cancels, how does the studio alert the waitlist fast enough to alert interested clients the moment a seat reopens in Acuity?