Bring Your Own Sender
Send waitlist and operational messages from a Twilio sender or messaging service configured specifically for your business branding.
Acuity SMS Automation
Aculio upgrades your client communications. Run robust waitlist rolling notifications, selective no-show prevention sequences for chosen appointment types, delivery tracking, and reply-aware SMS in one place.
Live messages from class waitlists and bookings
“Can I bring my own clay to the Saturday workshop?”
STOP
“Hi! Running 5 minutes late but I'm on my way.”
Built for Operations
Send waitlist and operational messages from a Twilio sender or messaging service configured specifically for your business branding.
Track queued, sent, delivered, failed, and received messages with exact timestamp logs inside the Aculio console.
Attach image URLs for studio maps, preparation guidelines, parking diagrams, or intake checklist documents.
Smart character checks flag long drafts or Unicode emoji usage that might cause carrier segment splitting and double billing.
Two-Way Replies Inbox
Aculio routes inbound customer messages from Twilio back into your console. Let your staff handle issues, manage waitlist check-ins, and capture appointment confirmations, cancellation requests, and running-late replies cleanly.
Opt-out triggers like STOP and UNSUBSCRIBE are automatically handled and highlighted to keep your carrier compliance flawless.
Respond directly to clients from the dashboard for immediate logistics, late arrivals, or waitlist questions.
See automated waitlist offers and manual client answers in a single chronological stream so context is never lost.
Recipient
Claire Mercer
Start with a 14-day free trial. Connect your Acuity Scheduling account, link your Twilio credentials, and send your first automated waitlist notification in minutes.