Acuity SMS Automation

Advanced SMS & Smarter Messaging for Acuity.

Aculio upgrades your client communications. Run robust waitlist rolling notifications, selective no-show prevention sequences for chosen appointment types, delivery tracking, and reply-aware SMS in one place.

Operational SMS Inbox

Live messages from class waitlists and bookings

Twilio Webhook Active
Maya R. (Ceramics Class)Just now

“Can I bring my own clay to the Saturday workshop?”

Replied: Yes, guidelines document has been attached.
Jon P. (Waitlist Offer)14m ago

STOP

Opted out: Messaging suspended for +1 (555) 019-2834
Leah S. (Spin Class)1h ago

“Hi! Running 5 minutes late but I'm on my way.”

Marked as Read · Staff Notified

Built for Operations

Everything your transactional SMS workflows require, built without Zapier-style fragility.

Bring Your Own Sender

Send waitlist and operational messages from a Twilio sender or messaging service configured specifically for your business branding.

Delivery Transparency

Track queued, sent, delivered, failed, and received messages with exact timestamp logs inside the Aculio console.

MMS Media Attachments

Attach image URLs for studio maps, preparation guidelines, parking diagrams, or intake checklist documents.

Segment Guardrails

Smart character checks flag long drafts or Unicode emoji usage that might cause carrier segment splitting and double billing.

Two-Way Replies Inbox

Capture client replies instead of sending them into a dead end.

Aculio routes inbound customer messages from Twilio back into your console. Let your staff handle issues, manage waitlist check-ins, and capture appointment confirmations, cancellation requests, and running-late replies cleanly.

Compliance Flags

Opt-out triggers like STOP and UNSUBSCRIBE are automatically handled and highlighted to keep your carrier compliance flawless.

Direct Client Replies

Respond directly to clients from the dashboard for immediate logistics, late arrivals, or waitlist questions.

Unified Thread History

See automated waitlist offers and manual client answers in a single chronological stream so context is never lost.

C

Recipient

Claire Mercer

A spot has opened in Saturday Ceramics. Claim it in the next 15 minutes: aculio.com/c/x9a1
Is there an extra fee for tools?
No, all tools are included! Just make sure to arrive 10 minutes early.
Type a transactional reply...

Ready to upgrade your Acuity messaging?

Start with a 14-day free trial. Connect your Acuity Scheduling account, link your Twilio credentials, and send your first automated waitlist notification in minutes.