Clients can reply to operational texts, and Aculio stores the response with the tenant message history.
Two-way SMS
Capture client replies instead of sending them into a dead end.
Aculio records inbound replies from Twilio webhooks and surfaces recent messages in a real operational inbox.
Open the inboxOpt-out words such as STOP and UNSUBSCRIBE are detected and highlighted for staff review.
Teams can send direct transactional replies from the inbox using the verified sending setup.
The inbox is built for operational conversations like late arrivals, waitlist questions, and class logistics.